TY  - BOOK
AU  - Stickdorn,Marc
AU  - Lawrence,Adam
AU  - Hormess,Markus
AU  - Schneider,Jakob
TI  - This is service design methods: a companion to This is service design doing : expanded service design thinking methods for real projects 
SN  - 9781492039594
AV  - HD9980.5 S742T 2023
PY  - 2023///
CY  - Sebastopol, Calif.
PB  - O'Reilly Media, Inc.
KW  - Service industries
KW  - Management
N1  - Includes bibliographical references and index; Research methods -- Ideation methods -- Prototyping methods -- Facilitation methods
ER  -