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Patient satisfaction [electronic resource] : defining, measuring, and improving the experience of care / Irwin Press. by Series: Management series (Ann Arbor, Mich.)
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Chicago, Ill. : Health Administration Press, c2002
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Availability: No items available.

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Introduction to clinical skills [electronic resource] : a patient-centered textbook / edited by Mark B. Mengel and Scott A. Fields by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N.Y. : Plenum Medical Book, c1997
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The routledge handbook of health communication / edited by: Teresa L. Thompson, Roxanne Parrott, Jon F. Nussbaum by
Edition: 2nd ed.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, N.Y. : Routledge, 2011
Availability: Not available: Checked out (1).

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