Data Collection and Privacy Policies

BU Library uses cookie or similar technologies to enhance your browsing experience as follows:

🍪 What are cookies?

Cookies are small text files placed on your browser by websites. They help make websites work, or work more efficiently. They also "remember" some of your preferences, so you don't have to set a preference again every time you switch to a different page on the same website.

If cookies are a concern for you, you may like to regularly clear your cookies on your browser or use a private browser mode. Check your browser settings for these options.

Use of Essential Cookies

BU Library uses essential cookies to ensure the core functionality of our library system, including user authentication, session management, and accessibility features. These cookies are strictly necessary for the website to function and cannot be disabled.

Here is the list of essential cookies used on the BU Library system.

Storage	Name	Value	Expiration	Description
Cookie	CGISESSID	Session ID	Until logout or end of session	Session cookie
Cookie	KohaOpacLanguage	Language code	3 years	Stores the language the user selected, so the online catalog will appear in that same language the next time it is visited.
Cookie	form_serialized form_serialized_limits	Search terms and limits	End of session or when the advanced search page is accessed again.	jQuery cookie. Stores search terms and limits of the last advanced search. Set when an advanced search is submitted.
Cookie	search_path_code	ads (fewer) or exs (more)	End of session or when the advanced search page is accessed again.	jQuery cookie. Related to serialized_form* cookies. Stores if the advanced search form was used with 'More options' or 'Fewer options'.
Cookie	num_paragraph	Count of search options added	End of session or when the advanced search page is accessed again.	jQuery cookie. Used to store the number of created options when user selects 'More options' in advanced search to increase search boxes.
Cookie	bib_list	List of record IDs (biblionumbers) separated by /	End of session or until the cart is emptied.	Stores cart contents in the online catalog. Set when records are added to the cart for the first time.

📶 Use of Google Analytics

BU Library uses Google Analytics to analyze website traffic and improve user experience. Google Analytics helps us understand how visitors interact with our website by collecting anonymous information such as:

Pages visited
Time spent on the site
Device type and browser
General geographic location (not precise)

How We Use This Data

We use Google Analytics data to:

Improve website navigation and user experience
Identify popular resources and services
Ensure our platform is accessible and user-friendly

Data Collection and Privacy

Google Analytics uses cookies to collect this information. However, no personally identifiable information (such as names or library account details) is shared with Google. The data is processed in accordance with Google’s Privacy Policy.

Essential

Essential cookies

Analytics

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Your search returned 15 results.

Results
		Image from Amazon.com	Integrating ISO 14001 into a quality management system by Block, Marilyn R Marash, I. Robert Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQ Quality Press, 1999 Availability: Items available for loan: BU Library and Learning Space (1)Call number: TS155.7 B562I. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	Root cause analysis : simplified tools and techniques by Andersen, Bjorn Fagerhaug, Tom Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQ Quality Press, 2000 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD62.15 A523R. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Local cover image Image from Amazon.com	Navigating the minefield : a practical KM companion / Patricia Lee Eng and Paul J. Corney. by Eng, Patricia Lee [author.] Corney, Paul J [author.] Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Copyright date: Milwaukee, Wis. : ASQ Quality Press, ©2017 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD30.2 E53N 2017. Found in Open Library: Place hold Save to lists Add to cart (remove)
			Let' s work smarter, not harder : how to engage your entire organization in the execution of change by Caravatta, Michael Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQ Quality Press, 1998 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD58.8 C372L. Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	Customer statisfaction measurement simplified : a step-by-step guide for ISO 9001:2000 certification / Terry G. Vavra by Vavra, Terry G Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Milwaukee, Wis. : ASQ Quality Press, c2002 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.335 V387C. Found in Open Library: Place hold Save to lists Add to cart (remove)
			Business process benchmarking : finding and implementing best practices by Camp, Robert C Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQC Quality Press., 1995 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD62.15 C356B. Place hold Save to lists Add to cart (remove)
			The team based product development guidebook by Reilly, Norman B Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQ Quality Press, 1999 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.153 R444T. Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	Superior customer satisfaction and loyalty : engaging customers to drive performance / Sheldon D. Goldstein. by Goldstein, Sheldon D Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Milwaukee, Wis. : ASQ Quality Press, c2010 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.335 G642S. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Local cover image Image from Amazon.com	Insights to performance excellence 2017-2018 : using the Baldrige framework and other integrated management systems / Mark L.Blazey with Paul L.Grizzell. by Blazey, Mark L [author] Grizzell, Paul L [author] Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Copyright date: Milwaukee, Wisconsin, ASQ Quality Press ©2017 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD62.15 B529I 2017. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	Mapping work processes / Bjorn Andersen ... [et al.]. by Andersen, Bjorn Galloway, Dianne, 1938-. Mapping work processes Edition: 2nd ed. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Milwaukee, Wis. : ASQ Quality Press, 2008 Availability: Items available for loan: BU Library and Learning Space (1)Call number: T 60.8 M366 2008. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Local cover image Image from Amazon.com	Insights to performance excellence 2021-2022 : using the Baldrige framework and other integrated management systems / Mark L. Blazey and Paul L. Grizzell by Blazey, Mark L [author] Grizzell, Paul L [author] Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Copyright date: Milwaukee, Wis. : Asq Quality Press, ©2021 Availability: Items available for loan: BU Library and Learning Space (2)Call number: HD62.15 B529I 2021, ... Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	Process management in education : how to design, measure, deploy, and improve educational processes / Robert W. Ewy and Henry A. Gmitro. by Ewy, Robert, 1940- Gmitro, Henry A Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Milwaukee, Wis : ASQ Quality Press, c2010 Availability: Items available for loan: BU Library and Learning Space (1)Call number: LB2805 E99P. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	Performance metrics : the levers for process management / Duke Okes. by Okes, Duke, 1949- Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Milwaukee, Wis. : ASQ Quality Press, c2013 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF 5549.5 .P37 O337P. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	The executive guide to innovation : turning good ideas into great results / Jane Keathley ... [et al.]. by Keathley, Jane Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Milwaukee, Wis. : ASQ Quality Press, c2014 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD53 E932. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	Innovation generation : creating an innovation process and an innovative culture / Peter Merrill. by Merrill, Peter Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Milwaukee, Wis. : ASQ Quality Press, c2008 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.153 M477I. Found in Open Library: Place hold Save to lists Add to cart (remove)