Includes bibliographical references.

Recollections of an electronic records pioneer / Meyer Fishbein - History of NARA's custodial program for electronic records : from the data archives staff to the Center for Electronic Records, 1968-1998 / Thomas E. Brown -- Appraisal of electronic records : traditional principles endure / Linda J. Henry -- The evolution of processing procedures for electronic records / Bruce Ambacher -- Three decades of description and reference services for electronic records / Margaret O'Neill Adams -- Building the future : the Electronic Records Archives Program / Kenneth Thibodeau -- The PROFS decade : NARA, e-mail, and the courts / Jason R. Baron -- An "insider/outsider" perspective on the electronic records program of the National Archives of the United States / Charles M. Dollar -- Which drawer do you use? / Trudy H. Peterson -- The Machine-Readable Branch, National Archives and Records Service, January 1984-January 1986 / Richard Myers -- Comments of former branch chief, 1986-1988 / Edie Hedlin -- Early intervention : the NHPRC's Electronic Records Program / Mark Conrad.