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		Image from Amazon.com	Return on customer : creating maximum value from your scarcest resource / Don Peppers, Martha Rogers by Peppers, Don Rogers, Martha Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: London : Cyan, 2005 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.527 P466R. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Local cover image Image from Amazon.com	Managing customer relationships [electronic resource] : a strategic framework / Don Peppers, Martha Rogers. by Peppers, Don Rogers, Martha, 1952- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, New Jersey : Wiley, c2004 Online resources: Electronic Resources Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Local cover image Image from Amazon.com	Managing customer relationships : a strategic framework / Don Peppers, Martha Rogers. by Peppers, Don Rogers, Martha, 1952- Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Hoboken, N.J. : Wiley, c2011 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.5 P466M 2011. Found in Open Library: Place hold Save to lists Add to cart (remove)

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