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			Operations management : customer-focused principles by Schonberger, Richard J Knod, Edward M., Jr Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chicago, Ill. : Irwin, 1997 Availability: Items available for loan: BU Library and Learning Space (1)Call number: TS155 S366O 1997. Place hold Save to lists Add to cart (remove)
			Operations management : continuous improvement by Schonberger, Richard J Knod, Edward M., Jr Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Burr Ridge, Ill. : Irwin, 1994 Availability: Items available for loan: BU Library and Learning Space (1)Call number: TS155 S366O 1994. Place hold Save to lists Add to cart (remove)

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