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| 001 | 245725 | ||
| 003 | TH-BaBU | ||
| 005 | 20250520152156.0 | ||
| 008 | 120424s2011 njua f b 001 0 eng d | ||
| 020 | _a9781118156308 | ||
| 040 |
_aTH-BaBU _cTH-BaBU |
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_aHD9980.5 _bS742T 2011 |
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_aStickdorn, Marc. _9139386 |
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_aThis is service design thinking : _bbasics, tools, cases / _cMarc Stickdorn, Jakob Schneider. |
| 260 |
_aHoboken, N.J. : _bWiley, _cc2011. |
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| 300 |
_a373 p. : _bill. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aService industries _xManagement. _915000 |
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| 700 | 1 |
_aSchneider, Jakob _9139387 |
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_aA54083 _b20150525 |
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