Handbook of CRM : achieving excellence in customer management / Adrian Payne

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Material type: Text

TextPublication details: Amsterdam : Elsevier, 2006Description: 438 p. : illISBN:

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Book Shelves	HF5415.5 P396H (Browse shelf(Opens below))	Available	200706070006
Books	BU Library and Learning Space	Books	Book Shelves	HF5415.5 P396H (Browse shelf(Opens below))	Available	200706070007

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Includes bibliographical references and index

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