รับมืออย่างไรเมื่อลูกค้าโกรธ = (Record no. 245239)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00772nam a2200157 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 000301571 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250302074752.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 150202s2006 th a f 0 0 0 tha d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789742124168 |
| 100 0# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | ชัยสมพล ชาวประเสริฐ |
| 9 (RLIN) | 92231 |
| 245 10 - TITLE STATEMENT | |
| Title | รับมืออย่างไรเมื่อลูกค้าโกรธ = |
| Remainder of title | Customer complaint management / |
| Statement of responsibility, etc. | ชัยสมพล ชาวประเสริฐ และสุพจน์ กฤษฏาธาร. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | กรุงเทพฯ : |
| Name of publisher, distributor, etc. | ซีเอ็ดยูเคชั่น, |
| Date of publication, distribution, etc. | 2549. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 203 หน้่า : |
| Other physical details | ภาพประกอบ. |
| 700 0# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | สุพจน์ กฤษฏาธาร |
| 9 (RLIN) | 146019 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Pre-Catalog | Books | BU Library and Learning Space | BU Library and Learning Space | Contact Circulation Desk | 2019-08-26 | 2018000000240 | 2019-08-26 | 2019-08-26 | Books |
