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The customer service activity book : 50 activities for inspiring exceptional service / Darryl S. Doane, Rose D. Sloat

By: Contributor(s): Material type: TextTextPublication details: New York, N.Y. : AMACOM, c2005Description: 302 p. : illISBN:
  • 0814472591
Subject(s): LOC classification:
  • HF5415.5 D626C
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Rev. ed. of: 50 activities for achieving excellent customer service / Darryl S. Doane, Rose D. Sloat. c2002

Includes index

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