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The art of architectural drawing [electronic resource] : imagination and technique / Thomas Wells Schaller by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N.Y. : Van Nostrand Reinhold, c1997
Online resources:
Availability: No items available.

Foreign language and mother tongue [electronic resource] / Istvan Kecskes, Tünde Papp by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N.Y. : Psychology Press, 2009
Online resources:
Availability: No items available.

Systematic theology [electronic resource] / Robert W. Jenson. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N.Y. : Oxford University Press, 1997
Online resources:
Availability: No items available.

Beams : beyond Tokyo / editor, Ian Luna ; translation, Marie Iida by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Copyright date: New York, N.Y. : Rizzoli International Publications, Inc., ©2017
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5429.6.J3 B425 2017.

Physics of semiconductor devices [electronic resource] / by J.P. Colinge, C.A. Colinge. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N.Y. : Kluwer Academic Publishers, c2002
Online resources:
Availability: No items available.

Striking a balance [electronic resource] : a primer in traditional Asian values / Michael Brannigan. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N.Y. : Sevn Bridges Press, c2000
Online resources:
Availability: No items available.

The complete idiot's guide to great customer service by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N.Y. : Alpha, 1997
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.5 K377C.

Knock your socks off answers : solving customer nightmares & soothing nightmare customers by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N.Y. : AMACOM, 1995
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.5 A523K.

When fish fly : lessons for creating a vital and energized workplace from the world famous pike place fish market / John Yokoyama, Joseph A. Michelli by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, N.Y. : Hyperion, c2004
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5549.5 .M63 Y646W.

The art of client service / Robert Solomon. by
Edition: Rev. and updated ed.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, N.Y. : Kaplan, c2008
Other title:
  • The art of client service : 58 things every advertising & marketing professional should know
Availability: Not available: Checked out (1).

Be our guest : perfecting the art of customer service / by Disney Institute with Theodore Kinni ; foreword by Tom Staggs. by
Edition: Rev. and updated ed.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, N.Y. : Disney Editions, c2011
Availability: Not available: Checked out (1).

Be your customer's hero : real-world tips & techniques for the service front lines / Adam Toporek. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Copyright date: New York, N.Y. : AMACOM American Management Association, ©2015
Other title:
  • Be your customer's hero : real-world tips and techniques for the service front lines
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.5 T666B 2015.

Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by
Edition: Seventh editionMcGraw-Hill Education international edition
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Copyright date: New York, N.Y. : McGraw-Hill Education, ©2018
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD9980.5 Z447S 2018.

Principles of two-dimensional from by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N.Y. : Van Nostrand Reinhold, 1988
Availability: Items available for loan: BU Library and Learning Space (2)Call number: NK1505 W66P, ...

Principles of three-dimensional design by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N.Y. : Van Nostrand Reinhold, 1977
Availability: Items available for loan: BU Library and Learning Space (1)Call number: NA2750 W663P.

Memphis : research, experiences, results, failures and successes of new design by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N.Y. : Rizzoli, 1984
Availability: Items available for loan: BU Library and Learning Space (1)Call number: NK1396 .M46 R324M.

Elements of design : Rowena Reed Kostellow and the structure of visual relationships / by Gail Greet Hannah by Series: Design briefs
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, N.Y. : Princeton Architectural Press, c2002
Availability: Items available for loan: BU Library and Learning Space (1)Call number: NK1510 H366E.

Experience the message : how experiential marketing is changing the brand world / Max Lenderman by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, N.Y. : Carroll & Graf, 2006
Availability: Items available for loan: BU Library and Learning Space (2)Call number: HD69 .B7 L462E, ...

The executive's guide to winning presentations by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N.Y. : Wiley, 1991
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5718.22 H647E.

High-impact presentations : a multimedia approach by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N.Y. : Wiley, 1997
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5718.22 R622H.

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