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Your search returned 85 results.

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		Image from Amazon.com	Knowledge management and drivers of innovation in services industries / Patricia Ordonez de Pablos, Miltiadis D. Lytras [editors]. by Ordsqez de Pablos, Patricia, 1975- [ed.] Lytras, Miltiadis D, 1973- [ed.] Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Hershey, Pa. : Information Science Reference, c2012 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD 30.2 K568. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	Pursuing perfect service : using a practical approach to lean six sigma to improve the customer experience and reduce costs in service industries / Rob Ptacek and Jaideep Motwani. by Ptacek, Rob Motwani, Jaideep Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Chelsea, Mich. : MSC Media, c2011 Availability: Not available: Checked out (1). Found in Open Library: Place hold Save to lists Add to cart (remove)
			Service management for competitive advantage by Fitzsimmons, James A Fitzsimmons, Mona J Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, N.Y. : McGraw-Hill, 1994 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD9980.5 F579S. Place hold Save to lists Add to cart (remove)
			Managing service companies : strategies for success by Irons, Ken Material type: Text; Format: print ; Literary form: Not fiction Publication details: Wokingham : Addison-Wesley Pub.Co., 1995 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD9980.5 I766M. Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	Service management : operations, strategy, and information technology by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : Irwin/McGraw-Hill, 1998 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD9980.5 F579S 1998. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	Services marketing / John E. G. Bateson, K. Douglas Hoffman. by Bateson, John E.G Hoffman, K. Douglas Edition: 4th ed. , international ed. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Australia : South-Western Cengage Learning, c2011 Availability: Items available for loan: BU Library and Learning Space (2)Call number: HD 9980.5 B373S 2011, ... Found in Open Library: Place hold Save to lists Add to cart (remove)
		Local cover image Image from Amazon.com	Essentials of services marketing / Jochen Wirtz, Christopher Lovelock. by Wirtz, Jochen [author.] Lovelock, Christopher H [author.] Edition: 3rd edition. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: Harlow : Pearson, ©2018 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD9980.5 W577E 2018. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	The management of service operations by Wright, J. Nevan Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Cassell, 1999 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD9980.5 W743M. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 3rd ed. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: New York, N.Y. : McGraw-Hill, c2001 Availability: Not available: Checked out (1). Found in Open Library: Place hold Save to lists Add to cart (remove)
		Local cover image Image from Amazon.com	This is service design methods : a companion to This is service design doing : expanded service design thinking methods for real projects / edited/collected/written/designed by Marc Stickdorn [and three others] ; with generous support from the global service design community by Stickdorn, Marc [author] Lawrence, Adam [author] Hormess, Markus [author] Schneider, Jakob [author] Edition: First editionSixth release Material type: Text; Format: print ; Literary form: Not fiction Publisher: Sebastopol, Calif. : O'Reilly Media, Inc., 2023 Other title: Expanded service design thinking methods for real projects Availability: Not available: Checked out (1). Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	Marketing your services : for people who hate to sell / Rick Crandall by Crandall, Rick Edition: Expanded & updated ed. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: New York, N.Y. : McGraw-Hill, c2003 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD9980.5 C726M 2003. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	Essentials of services marketing : concepts, strategies & cases / K. Douglas Hoffman, John E.G. Bateson by Hoffman, K. Douglas Bateson, John E.G Edition: 2nd ed. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Australia : South-Western/Thomson Learning, c2001 Other title: Essentials of services marketing : concepts, strategies and cases Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD9980.5 H633E 2001. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	This is service design thinking : basics, tools, cases / Marc Stickdorn, Jakob Schneider. by Stickdorn, Marc Schneider, Jakob Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Hoboken, N.J. : Wiley, c2011 Availability: Not available: Checked out (1). Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	Service management : operations, strategy, information technology / James A. Fittzsimmons, Mona J. Fitzsimmons by Fitzsimmons, James A Fitzsimmons, Mona J Series: The McGraw-Hill/Irwin series Edition: 6th ed. , McGraw-Hill international ed. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: New York, N.Y. : McGraw Hill, 2008 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD 9980.5 F579S 2008. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Local cover image Image from Amazon.com	Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi by Fitzsimmons, James A Fitzsimmons, Mona J Bordoloi, Sanjeev Series: The McGraw-Hill/Irwin series operations and decision sciences Edition: 8th ed., international ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: New York, N.Y. : McGraw-Hill Irwin, 2014 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD9980.5 F579S 2014. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	Services marketing : principles and practice / Adrian Palmer, Catherine Cole by Palmer, Adrian Cole, Catherine Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Englewood Cliffs, N.J. : Prentice-Hall, c1995 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD9980.5 P345S. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	Essentials of services marketing : concepts, strategies & cases / K. Douglas Hoffman, John E.G. Bateson by Hoffman, K. Douglas Bateson, John E.G Series: The Dryden Press series in marketing Edition: 2nd ed. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Fort Worth, Tex. : Harcourt College, c2002 Other title: Essentials of services marketing : concepts, strategies adn cases Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD9980.5 H633E 2002. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	Essentials of services marketing by Hoffman, K. Douglas Bateson, John E.G Material type: Text; Format: print ; Literary form: Not fiction Publication details: Fort Worth, Tex. : Dryden Press, 1997 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD9980.5 H633E. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 5th ed. , international ed. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Boston, Mass. : McGraw-Hill, c2006 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD9980.5 F579S 2006. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Local cover image Image from Amazon.com	Essentials of services marketing / Jochen Wirtz, Patricia Chew, Christopher Lovelock. by Wirtz, Jochen Chew, Patricia Lovelock, Christopher Edition: 2nd edition. Material type: Text; Format: print ; Literary form: Fiction ; Audience: Specialized; Publisher: Singapore : Pearson Education South Asia Pte Ltd., c2013 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD9980.5 W577E 2013. Found in Open Library: Place hold Save to lists Add to cart (remove)