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		Image from Amazon.com	Secrets of customer relationship management : it's all about how you make them feel by Barnes, James G Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, N.Y. : McGraw-Hill, 2001 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.5 B376S. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	Build your customer strategy : a guide to creating profitable customer relationships / James G. Barnes by Barnes, James G Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Hoboken, N.J. : Wiley, c2006 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.5 B376B. Found in Open Library: Place hold Save to lists Add to cart (remove)

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