Why customers don't do what they're supposed to do--and what to do about it / Ferdinand F. Fournies

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Material type: Text

TextPublication details: New York, N.Y. : McGraw-Hill, c2007Edition: Fully rev. and update edDescription: 218 pISBN:

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Book Shelves	HF5439.8 F687W 2007 (Browse shelf(Opens below))	Available	200712250008

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